Last
updated 01 October, 2023
This
privacy notice for Lizzy.nu (
) your information when you use our services (
- Visit
our website
at Lizzy.nu , or any website of ours that links to this privacy notice
- Download and use
our mobile application ( Lizzy.nu) , or any other application of ours that links to this privacy notice
- Engage
with us in other related ways, including any sales, marketing, or events
Questions or
concerns? Reading this privacy
notice will help you understand your privacy rights and choices. If you do not agree
with
our policies and practices, please do not use our Services. If you still have any
questions
or concerns, please contact us at [email protected]
.
SUMMARY OF KEY POINTS
This summary provides key points from our privacy
notice, but you can find out more details about any of these topics by clicking the
link
following each key point or by using our table of
contents below to find the section you are looking
for.
What personal information do we process? When
you
visit, use, or navigate our Services, we may process personal information depending on how
you
interact with us and the Services, the choices you make, and the products and features you
use.
Learn more about personal information you
disclose
to us.
Do
we process any sensitive personal information?
Do
we receive any information from third parties?
How do we process your information? We
process
your information to provide, improve, and administer our Services, communicate with you, for
security and fraud prevention, and to comply with law. We may also process your information
for
other purposes with your consent. We process your information only when we have a valid
legal
reason to do so. Learn more about how we
process
your information.
In
what situations and with which
How do we keep your information safe? We have
What are your rights? Depending on where you
are
located geographically, the applicable privacy law may mean you have certain rights
regarding
your personal information. Learn more about your
privacy rights.
How do you exercise your rights? The easiest
way
to exercise your rights is by submitting a
data subject access request
Want
to
learn more about what we do with any information we collect? Review the privacy notice in full.
TABLE OF
CONTENTS
1.
WHAT
INFORMATION DO WE
COLLECT?
Personal information you
disclose to us
In
Short: We collect
personal information that you provide to
us.
We
collect
personal information that you voluntarily provide to us when you
Personal Information Provided by You. The
personal information that we collect depends on the context of your interactions with us
and
the Services, the choices you make, and the products and features you use. The personal
information we collect may include the following:
-
names
-
email addresses
-
usernames
-
passwords
-
contact preferences
-
discord id
Sensitive Information.
Social Media Login Data. We may provide
you
with the option to register with us using your existing social media account details,
like
your Facebook, Twitter, or other social media account. If you choose to register in this
way, we will collect the information described in the section called
Application Data. If you use our application(s),
we
also may collect the following information if you choose to provide us with access or
permission:
More
information
about
our
data
collection
and
sharing
practices
can
be
found
in
this
privacy
notice
.
'Consumer'
means
a
natural
person
who
is
a
resident
of
the
Commonwealth
acting
only
in
an
individual
or
household
context.
It
does
not
include
a
natural
person
acting
in
a
commercial
or
employment
context.
'Personal
data'
means
any
information
that
is
linked
or
reasonably
linkable
to
an
identified
or
identifiable
natural
person.
'Personal
data'
does
not
include
de-identified
data
or
publicly
available
information.
'Sale
of
personal
data'
means
the
exchange
of
personal
data
for
monetary
consideration.
We
have
not
sold
any
personal
data
to
third
parties
for
business
or
commercial
purposes.
We
will
not
sell
personal
data
in
the
future
belonging
to
website
visitors,
users,
and
other
consumers.
You
may
contact
us
by
email
at
[email protected]
,
by
submitting
a
data
subject
access
request
,
or
by
referring
to
the
contact
details
at
the
bottom
of
this
document.
Lizzy.nu
__________
__________
Netherlands
You
have
the
right
to
request
access
to
the
personal
information
we
collect
from
you,
change
that
information,
or
delete
it.
To
request
to
review,
update,
or
delete
your
personal
information,
please
fill
out
and
submit
a
data
subject
access
request
.
- Push Notifications. We may request to
send you push notifications regarding your account or certain features of
the
application(s). If you wish to opt out from receiving these types of
communications, you may turn them off in your device's settings.
This information is primarily needed to maintain
the
security and operation of our application(s), for troubleshooting, and for our
internal analytics and reporting purposes.
All personal
information that you provide to
us
must be true, complete, and accurate, and you must notify us of any changes
to
such personal information.
2. HOW DO WE PROCESS YOUR
INFORMATION?
In
Short: We process your information
to
provide, improve, and administer our Services,
communicate
with you, for security and fraud prevention, and to
comply
with law. We may also process your information for other
purposes with your
consent.
We process
your personal information
for a
variety of reasons, depending on how you interact with our Services,
including:
- To
facilitate account creation and
authentication and otherwise manage user accounts. We may
process your information so you can create and log in to your account,
as
well as keep your account in working order.
-
To
save
or
protect
an
individual's
vital
interest.
We
may
process
your
information
when
necessary
to
save
or
protect
an
individual’s
vital
interest,
such
as
to
prevent
harm.
3.
WHAT
LEGAL
BASES
DO
WE
RELY
ON
TO
PROCESS
YOUR
INFORMATION?
In
Short: We
only
process
your
personal
information
when
we
believe
it
is
necessary
and
we
have
a
valid
legal
reason
(i.e.
legal
basis)
to
do
so
under
applicable
law,
like
with
your
consent,
to
comply
with
laws,
to
provide
you
with
services
to
enter
into
or
fulfil
our
contractual
obligations,
to
protect
your
rights,
or
to
fulfil
our
legitimate
business
interests.
If
you
are
located
in
the
EU
or
UK,
this
section
applies
to
you.
The
General
Data
Protection
Regulation
(GDPR)
and
UK
GDPR
require
us
to
explain
the
valid
legal
bases
we
rely
on
in
order
to
process
your
personal
information.
As
such,
we
may
rely
on
the
following
legal
bases
to
process
your
personal
information:
-
Consent. We
may
process
your
information
if
you
have
given
us
permission
(i.e.
-
Legal
Obligations.
We
may
process
your
information
where
we
believe
it
is
necessary
for
compliance
with
our
legal
obligations,
such
as
to
cooperate
with
a
law
enforcement
body
or
regulatory
agency,
exercise
or
defend
our
legal
rights,
or
disclose
your
information
as
evidence
in
litigation
in
which
we
are
involved.
-
Vital
Interests.
We
may
process
your
information
where
we
believe
it
is
necessary
to
protect
your
vital
interests
or
the
vital
interests
of
a
third
party,
such
as
situations
involving
potential
threats
to
the
safety
of
any
person.
In
Short: We
may
share
information
in
specific
situations
described
in
this
section
and/or
with
the
following
third
parties.
We
may
need
to
share
your
personal
information
in
the
following
situations:
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
In
Short: If
you
choose
to
register
or
log
in
to
our
Services
using
a
social
media
account,
we
may
have
access
to
certain
information
about
you.
Our
Services
offer
you
the
ability
to
register
and
log
in
using
your
third-party
social
media
account
details
(like
your
Facebook
or
Twitter
logins).
Where
you
choose
to
do
this,
we
will
receive
certain
profile
information
about
you
from
your
social
media
provider.
The
profile
information
we
receive
may
vary
depending
on
the
social
media
provider
concerned,
but
will
often
include
your
name,
email
address,
friends
list,
and
profile
picture,
as
well
as
other
information
you
choose
to
make
public
on
such
a
social
media
platform.
We
will
use
the
information
we
receive
only
for
the
purposes
that
are
described
in
this
privacy
notice
or
that
are
otherwise
made
clear
to
you
on
the
relevant
Services.
Please
note
that
we
do
not
control,
and
are
not
responsible
for,
other
uses
of
your
personal
information
by
your
third-party
social
media
provider.
We
recommend
that
you
review
their
privacy
notice
to
understand
how
they
collect,
use,
and
share
your
personal
information,
and
how
you
can
set
your
privacy
preferences
on
their
sites
and
apps.
6.
HOW
LONG
DO
WE
KEEP
YOUR
INFORMATION?
In
Short: We
keep
your
information
for
as
long
as
necessary
to
fulfil
the
purposes
outlined
in
this
privacy
notice
unless
otherwise
required
by
law.
We
will
only
keep
your
personal
information
for
as
long
as
it
is
necessary
for
the
purposes
set
out
in
this
privacy
notice,
unless
a
longer
retention
period
is
required
or
permitted
by
law
(such
as
tax,
accounting,
or
other
legal
requirements).
No
purpose
in
this
notice
will
require
us
keeping
your
personal
information
for
longer
than
the
period
of
time
in
which
users
have
an
account
with
us
.
When
we
have
no
ongoing
legitimate
business
need
to
process
your
personal
information,
we
will
either
delete
or
anonymise
such
information,
or,
if
this
is
not
possible
(for
example,
because
your
personal
information
has
been
stored
in
backup
archives),
then
we
will
securely
store
your
personal
information
and
isolate
it
from
any
further
processing
until
deletion
is
possible.
7.
HOW
DO
WE
KEEP
YOUR
INFORMATION
SAFE?
In
Short: We
aim
to
protect
your
personal
information
through
a
system
of
organisational
and
technical
security
measures.
We
have
implemented
appropriate
and
reasonable
technical
and
organisational
security
measures
designed
to
protect
the
security
of
any
personal
information
we
process.
However,
despite
our
safeguards
and
efforts
to
secure
your
information,
no
electronic
transmission
over
the
Internet
or
information
storage
technology
can
be
guaranteed
to
be
100%
secure,
so
we
cannot
promise
or
guarantee
that
hackers,
cybercriminals,
or
other
unauthorised
third
parties
will
not
be
able
to
defeat
our
security
and
improperly
collect,
access,
steal,
or
modify
your
information.
Although
we
will
do
our
best
to
protect
your
personal
information,
transmission
of
personal
information
to
and
from
our
Services
is
at
your
own
risk.
You
should
only
access
the
Services
within
a
secure
environment.
8.
WHAT
ARE
YOUR
PRIVACY
RIGHTS?
In
Short:
In
some
regions,
such
as
the
European
Economic
Area
(EEA)
and
United
Kingdom
(UK)
,
you
have
rights
that
allow
you
greater
access
to
and
control
over
your
personal
information.
You
may
review,
change,
or
terminate
your
account
at
any
time.
In
some
regions
(like
the
EEA
and
UK
),
you
have
certain
rights
under
applicable
data
protection
laws.
These
may
include
the
right
(i)
to
request
access
and
obtain
a
copy
of
your
personal
information,
(ii)
to
request
rectification
or
erasure;
(iii)
to
restrict
the
processing
of
your
personal
information;
and
(iv)
if
applicable,
to
data
portability.
In
certain
circumstances,
you
may
also
have
the
right
to
object
to
the
processing
of
your
personal
information.
You
can
make
such
a
request
by
contacting
us
by
using
the
contact
details
provided
in
the
section
'
HOW
CAN
YOU
CONTACT
US
ABOUT
THIS
NOTICE?
'
below.
We
will
consider
and
act
upon
any
request
in
accordance
with
applicable
data
protection
laws.
If
you
are
located
in
the
EEA
or
UK
and
you
believe
we
are
unlawfully
processing
your
personal
information,
you
also
have
the
right
to
complain
to
your
Member
State
data
protection
authority
or UK
data
protection
authority.
If
you
are
located
in
Switzerland,
you
may
contact
the
Federal
Data
Protection
and
Information
Commissioner.
Withdrawing
your
consent:
If
we
are
relying
on
your
consent
to
process
your
personal
information,
which
may
be
express
and/or
implied
consent
depending
on
the
applicable
law,
you
have
the
right
to
withdraw
your
consent
at
any
time.
You
can
withdraw
your
consent
at
any
time
by
contacting
us
by
using
the
contact
details
provided
in
the
section
'
HOW
CAN
YOU
CONTACT
US
ABOUT
THIS
NOTICE?
'
below
or
updating
your
preferences
.
However,
please
note
that
this
will
not
affect
the
lawfulness
of
the
processing
before
its
withdrawal
nor,
when
applicable
law
allows,
will
it
affect
the
processing
of
your
personal
information
conducted
in
reliance
on
lawful
processing
grounds
other
than
consent.
Account
Information
If
you
would
at
any
time
like
to
review
or
change
the
information
in
your
account
or
terminate
your
account,
you
can:
-
Log in to your account settings and update your user account.
-
Contact us using the contact information provided.
Upon
your
request
to
terminate
your
account,
we
will
deactivate
or
delete
your
account
and
information
from
our
active
databases.
However,
we
may
retain
some
information
in
our
files
to
prevent
fraud,
troubleshoot
problems,
assist
with
any
investigations,
enforce
our
legal
terms
and/or
comply
with
applicable
legal
requirements.
If
you
have
questions
or
comments
about
your
privacy
rights,
you
may
email
us
at
[email protected]
.
9.
CONTROLS
FOR
DO-NOT-TRACK
FEATURES
Most
web
browsers
and
some
mobile
operating
systems
and
mobile
applications
include
a
Do-Not-Track
(
'DNT'
)
feature
or
setting
you
can
activate
to
signal
your
privacy
preference
not
to
have
data
about
your
online
browsing
activities
monitored
and
collected.
At
this
stage
no
uniform
technology
standard
for
recognising
and
implementing
DNT
signals
has
been
finalised
.
As
such,
we
do
not
currently
respond
to
DNT
browser
signals
or
any
other
mechanism
that
automatically
communicates
your
choice
not
to
be
tracked
online.
If
a
standard
for
online
tracking
is
adopted
that
we
must
follow
in
the
future,
we
will
inform
you
about
that
practice
in
a
revised
version
of
this
privacy
notice.
10.
DO
CALIFORNIA
RESIDENTS
HAVE
SPECIFIC
PRIVACY
RIGHTS?
In
Short: Yes,
if
you
are
a
resident
of
California,
you
are
granted
specific
rights
regarding
access
to
your
personal
information.
California
Civil
Code
Section
1798.83,
also
known
as
the
'Shine
The
Light'
law,
permits
our
users
who
are
California
residents
to
request
and
obtain
from
us,
once
a
year
and
free
of
charge,
information
about
categories
of
personal
information
(if
any)
we
disclosed
to
third
parties
for
direct
marketing
purposes
and
the
names
and
addresses
of
all
third
parties
with
which
we
shared
personal
information
in
the
immediately
preceding
calendar
year.
If
you
are
a
California
resident
and
would
like
to
make
such
a
request,
please
submit
your
request
in
writing
to
us
using
the
contact
information
provided
below.
If
you
are
under
18
years
of
age,
reside
in
California,
and
have
a
registered
account
with
Services,
you
have
the
right
to
request
removal
of
unwanted
data
that
you
publicly
post
on
the
Services.
To
request
removal
of
such
data,
please
contact
us
using
the
contact
information
provided
below
and
include
the
email
address
associated
with
your
account
and
a
statement
that
you
reside
in
California.
We
will
make
sure
the
data
is
not
publicly
displayed
on
the
Services,
but
please
be
aware
that
the
data
may
not
be
completely
or
comprehensively
removed
from
all
our
systems
(e.g.
backups,
etc.).
CCPA
Privacy
Notice
The
California
Code
of
Regulations
defines
a
'resident'
as:
(1)
every
individual
who
is
in
the
State
of
California
for
other
than
a
temporary
or
transitory
purpose
and
(2)
every
individual
who
is
domiciled
in
the
State
of
California
who
is
outside
the
State
of
California
for
a
temporary
or
transitory
purpose
All
other
individuals
are
defined
as
'non-residents'.
If
this
definition
of
'resident'
applies
to
you,
we
must
adhere
to
certain
rights
and
obligations
regarding
your
personal
information.
What
categories
of
personal
information
do
we
collect?
We
have
collected
the
following
categories
of
personal
information
in
the
past
twelve
(12)
months:
| Category | Examples | Collected |
|
A.
Identifiers
|
Contact
details,
such
as
real
name,
alias,
postal
address,
telephone
or
mobile
contact
number,
unique
personal
identifier,
online
identifier,
Internet
Protocol
address,
email
address,
and
account
name
|
|
|
B.
Personal
information
categories
listed
in
the
California
Customer
Records
statute
|
Name,
contact
information,
education,
employment,
employment
history,
and
financial
information
|
|
|
C.
Protected
classification
characteristics
under
California
or
federal
law
|
Gender
and
date
of
birth
|
|
|
D.
Commercial
information
|
Transaction
information,
purchase
history,
financial
details,
and
payment
information
|
|
|
E.
Biometric
information
|
Fingerprints
and
voiceprints
|
|
|
F.
Internet
or
other
similar
network
activity
|
Browsing
history,
search
history,
online
|
|
|
G.
Geolocation
data
|
Device
location
|
|
|
H.
Audio,
electronic,
visual,
thermal,
olfactory,
or
similar
information
|
Images
and
audio,
video
or
call
recordings
created
in
connection
with
our
business
activities
|
|
|
I.
Professional
or
employment-related
information
|
Business
contact
details
in
order
to
provide
you
our
Services
at
a
business
level
or
job
title,
work
history,
and
professional
qualifications
if
you
apply
for
a
job
with
us
|
|
|
J.
Education
Information
|
Student
records
and
directory
information
|
|
|
K.
Inferences
drawn
from
other
personal
information
|
Inferences
drawn
from
any
of
the
collected
personal
information
listed
above
to
create
a
profile
or
summary
about,
for
example,
an
individual’s
preferences
and
characteristics
|
|
| L. Sensitive Personal Information |
|
|
We
may
also
collect
other
personal
information
outside
of
these
categories
through
instances
where
you
interact
with
us
in
person,
online,
or
by
phone
or
mail
in
the
context
of:
-
Receiving
help
through
our
customer
support
channels;
-
Participation
in
customer
surveys
or
contests;
and
-
Facilitation
in
the
delivery
of
our
Services
and
to
respond
to
your
inquiries.
How
do
we
use
and
share
your
personal
information?
You
may
contact
us
by
email
at
[email protected]
,
or
by
referring
to
the
contact
details
at
the
bottom
of
this
document.
If
you
are
using
an
authorised
agent
to
exercise
your
right
to
opt
out
we
may
deny
a
request
if
the
authorised
agent
does
not
submit
proof
that
they
have
been
validly
authorised
to
act
on
your
behalf.
Will
your
information
be
shared
with
anyone
else?
We
may
disclose
your
personal
information
with
our
service
providers
pursuant
to
a
written
contract
between
us
and
each
service
provider.
Each
service
provider
is
a
for-profit
entity
that
processes
the
information
on
our
behalf,
following
the
same
strict
privacy
protection
obligations
mandated
by
the
CCPA.
We
may
use
your
personal
information
for
our
own
business
purposes,
such
as
for
undertaking
internal
research
for
technological
development
and
demonstration.
This
is
not
considered
to
be
'selling'
of
your
personal
information.
We
have
not
disclosed,
sold,
or
shared
any
personal
information
to
third
parties
for
a
business
or
commercial
purpose
in
the
preceding
twelve
(12)
months.
We will
not
sell
or
share
personal
information
in
the
future
belonging
to
website
visitors,
users,
and
other
consumers.
Your
rights
with
respect
to
your
personal
data
Right
to
request
deletion
of
the
data
—
Request
to
delete
You
can
ask
for
the
deletion
of
your
personal
information.
If
you
ask
us
to
delete
your
personal
information,
we
will
respect
your
request
and
delete
your
personal
information,
subject
to
certain
exceptions
provided
by
law,
such
as
(but
not
limited
to)
the
exercise
by
another
consumer
of
his
or
her
right
to
free
speech,
our
compliance
requirements
resulting
from
a
legal
obligation,
or
any
processing
that
may
be
required
to
protect
against
illegal
activities.
Right
to
be
informed
—
Request
to
know
Depending
on
the
circumstances,
you
have
a
right
to
know:
-
whether
we
collect
and
use
your
personal
information;
-
the
categories
of
personal
information
that
we
collect;
-
the
purposes
for
which
the
collected
personal
information
is
used;
-
whether
we
sell
or
share
personal
information
to
third
parties;
-
the
categories
of
personal
information
that
we
sold,
shared,
or
disclosed
for
a
business
purpose;
-
the
categories
of
third
parties
to
whom
the
personal
information
was
sold,
shared,
or
disclosed
for
a
business
purpose;
-
the
business
or
commercial
purpose
for
collecting,
selling,
or
sharing
personal
information;
and
-
the
specific
pieces
of
personal
information
we
collected
about
you.
In
accordance
with
applicable
law,
we
are
not
obligated
to
provide
or
delete
consumer
information
that
is
de-identified
in
response
to
a
consumer
request
or
to
re-identify
individual
data
to
verify
a
consumer
request.
Right
to
Non-Discrimination
for
the
Exercise
of
a
Consumer’s
Privacy
Rights
We
will
not
discriminate
against
you
if
you
exercise
your
privacy
rights.
Right
to
Limit
Use
and
Disclosure
of
Sensitive
Personal
Information
We
do
not
process
consumer's
sensitive
personal
information.
Verification
process
Upon
receiving
your
request,
we
will
need
to
verify
your
identity
to
determine
you
are
the
same
person
about
whom
we
have
the
information
in
our
system.
These
verification
efforts
require
us
to
ask
you
to
provide
information
so
that
we
can
match
it
with
information
you
have
previously
provided
us.
For
instance,
depending
on
the
type
of
request
you
submit,
we
may
ask
you
to
provide
certain
information
so
that
we
can
match
the
information
you
provide
with
the
information
we
already
have
on
file,
or
we
may
contact
you
through
a
communication
method
(e.g.
phone
or
email)
that
you
have
previously
provided
to
us.
We
may
also
use
other
verification
methods
as
the
circumstances
dictate.
We
will
only
use
personal
information
provided
in
your
request
to
verify
your
identity
or
authority
to
make
the
request.
To
the
extent
possible,
we
will
avoid
requesting
additional
information
from
you
for
the
purposes
of
verification.
However,
if
we
cannot
verify
your
identity
from
the
information
already
maintained
by
us,
we
may
request
that
you
provide
additional
information
for
the
purposes
of
verifying
your
identity
and
for
security
or
fraud-prevention
purposes.
We
will
delete
such
additionally
provided
information
as
soon
as
we
finish
verifying
you.
Other
privacy
rights
-
You
may
object
to
the
processing
of
your
personal
information.
-
You
may
request
correction
of
your
personal
data
if
it
is
incorrect
or
no
longer
relevant,
or
ask
to
restrict
the
processing
of
the
information.
-
You
can
designate
an
-
You
may
request
to
opt
out
from
future
selling
or
sharing
of
your
personal
information
to
third
parties.
Upon
receiving
an
opt-out
request,
we
will
act
upon
the
request
as
soon
as
feasibly
possible,
but
no
later
than
fifteen
(15)
days
from
the
date
of
the
request
submission.
To
exercise
these
rights,
you
can
contact
us
by
email
at
[email protected]
,
or
by
referring
to
the
contact
details
at
the
bottom
of
this
document.
If
you
have
a
complaint
about
how
we
handle
your
data,
we
would
like
to
hear
from
you.
11.
DO
VIRGINIA
RESIDENTS
HAVE
SPECIFIC
PRIVACY
RIGHTS?
In
Short: Yes,
if
you
are
a
resident
of
Virginia,
you
may
be
granted
specific
rights
regarding
access
to
and
use
of
your
personal
information.
Virginia
CDPA
Privacy
Notice
Under
the
Virginia
Consumer
Data
Protection
Act
(CDPA):
If
this
definition
'consumer'
applies
to
you,
we
must
adhere
to
certain
rights
and
obligations
regarding
your
personal
data.
The
information
we
collect,
use,
and
disclose
about
you
will
vary
depending
on
how
you
interact
with
us
and
our
Services.
To
find
out
more,
please
visit
the
following
links:
Your
rights
with
respect
to
your
personal
data
-
Right
to
be
informed
whether
or
not
we
are
processing
your
personal
data
-
Right
to
access
your
personal
data
-
Right
to
correct
inaccuracies
in
your
personal
data
-
Right
to
request
deletion
of
your
personal
data
-
Right
to
obtain
a
copy
of
the
personal
data
you
previously
shared
with
us
-
Right
to
opt
out
of
the
processing
of
your
personal
data
if
it
is
used
for
targeted
advertising,
the
sale
of
personal
data,
or
profiling
in
furtherance
of
decisions
that
produce
legal
or
similarly
significant
effects
(
Exercise
your
rights
provided
under
the
Virginia
CDPA
More
information
about
our
data
collection
and
sharing
practices
can
be
found
in
this
privacy
notice
.
If
you
are
using
an
authorised
agent
to
exercise
your
rights,
we
may
deny
a
request
if
the
authorised
agent
does
not
submit
proof
that
they
have
been
validly
authorised
to
act
on
your
behalf.
Verification
process
We
may
request
that
you
provide
additional
information
reasonably
necessary
to
verify
you
and
your
consumer's
request.
If
you
submit
the
request
through
an
authorised
agent,
we
may
need
to
collect
additional
information
to
verify
your
identity
before
processing
your
request.
Upon
receiving
your
request,
we
will
respond
without
undue
delay,
but
in
all
cases,
within
forty-five
(45)
days
of
receipt.
The
response
period
may
be
extended
once
by
forty-five
(45)
additional
days
when
reasonably
necessary.
We
will
inform
you
of
any
such
extension
within
the
initial
45-day
response
period,
together
with
the
reason
for
the
extension.
Right
to
appeal
If
we
decline
to
take
action
regarding
your
request,
we
will
inform
you
of
our
decision
and
reasoning
behind
it. If
you
wish
to
appeal
our
decision,
please
email
us
at
[email protected]
.
Within
sixty
(60)
days
of
receipt
of
an
appeal,
we
will
inform
you
in
writing
of
any
action
taken
or
not
taken
in
response
to
the
appeal,
including
a
written
explanation
of
the
reasons
for
the
decisions.
If
your
appeal
if
denied,
you
may
contact
the
Attorney
General
to
submit
a
complaint.
12.
DO
WE
MAKE
UPDATES
TO
THIS
NOTICE?
In
Short: Yes,
we
will
update
this
notice
as
necessary
to
stay
compliant
with
relevant
laws.
We
may
update
this
privacy
notice
from
time
to
time.
The
updated
version
will
be
indicated
by
an
updated
'Revised'
date
and
the
updated
version
will
be
effective
as
soon
as
it
is
accessible.
If
we
make
material
changes
to
this
privacy
notice,
we
may
notify
you
either
by
prominently
posting
a
notice
of
such
changes
or
by
directly
sending
you
a
notification.
We
encourage
you
to
review
this
privacy
notice
frequently
to
be
informed
of
how
we
are
protecting
your
information.
13.
HOW
CAN
YOU
CONTACT
US
ABOUT
THIS
NOTICE?
If
you
have
questions
or
comments
about
this
notice,
you
may
email
us
at
[email protected]
or
contact
us
by
post
at:
14.
HOW
CAN
YOU
REVIEW,
UPDATE,
OR
DELETE
THE
DATA
WE
COLLECT
FROM
YOU?